Privacy policy

Privacy Policy

Last updated: October 2024

I. General Information

The confidentiality of your personal data is one of the main concerns of REVAMPED-ONLINE.COM, based in Romania, acting as a data controller.

This document is intended to inform you about the processing of your personal data in the context of using the website REVAMPED-ONLINE.COM (“the Website”).

II. Categories of Personal Data Processed

II.1. If you are a customer of the Website

REVAMPED-ONLINE.COM will process your personal data such as:

  • first and last name

  • phone number

  • email address

  • billing address

  • delivery address

  • information regarding how you use the Website (for example your behavior, preferences, and habits within REVAMPED-ONLINE.COM)

  • any other categories of data you provide directly when creating a user account, placing an order through the Website, or through any other interaction resulting from the use of the Website.

If you create a user account on the Website using your Facebook or Google account, REVAMPED-ONLINE.COM will process the following public profile data displayed by those applications:

  • username

  • email address

If you choose to create a user account just before completing a purchase of a product available on the Website, your email address will be requested and an account will automatically be created based on it. If you do not complete the order, your email address and any other provided data will not be stored by REVAMPED-ONLINE.COM and the created account will be automatically deleted.

II.2. If you are a visitor of the Website

REVAMPED-ONLINE.COM will process your personal data that you provide directly when using the Website, such as information submitted through the contact / questions / complaints section, if you contact us in this way.

III. Purposes and Legal Grounds for Processing

III.1. If you are a customer of the Website

REVAMPED-ONLINE.COM processes your personal data for the following purposes:

To carry out the contractual relationship

This includes:

  • taking, validating, shipping and invoicing orders placed on the Website

  • informing you about the status of your order

  • organizing product returns

Legal basis:
The processing of your personal data for this purpose is based on the contract concluded between you and REVAMPED-ONLINE.COM, as defined in the Terms and Conditions. Providing your personal data is necessary for the execution of this contract. Refusing to provide this data may result in the inability to carry out the contractual relationship.

To fulfill legal obligations

This includes obligations related to:

  • fiscal and accounting requirements

  • legal archiving obligations

Legal basis:
Processing is necessary in order to comply with legal obligations. Providing your data for this purpose is mandatory. Refusal to provide the data may make it impossible for REVAMPED-ONLINE.COM to comply with its legal obligations and therefore to provide services through the Website.

For marketing activities

This includes sending commercial communications regarding products and services offered by REVAMPED-ONLINE.COM via:

  • email

  • SMS

Legal basis:
Your consent.

You may express your consent by checking the appropriate box when creating your account or later in the My Account Information section.

You can unsubscribe from these communications:

  • using the unsubscribe option at the bottom of each email/SMS

  • by accessing the My Account Information section.

Providing your data for this purpose is voluntary. Refusing consent will not have negative consequences for you.

For analysis and improving user experience

This includes:

  • reports regarding how the Website functions

  • analyzing user behavior

  • creating consumer preference profiles

  • improving the user experience

Legal basis:
The legitimate interest of REVAMPED-ONLINE.COM to continuously improve the Website.

Providing data for this purpose is voluntary and refusing will not have negative consequences.

III.2. If you are a visitor of the Website

REVAMPED-ONLINE.COM processes your personal data for the following purposes:

Marketing communications

Sending commercial communications about products and services offered by REVAMPED-ONLINE.COM via:

  • email

  • SMS

Legal basis:
Your consent.

You may provide your consent by completing and checking the corresponding box in the newsletter subscription form available on the Website.

You may unsubscribe at any time using the link included in each communication.

Providing this data is voluntary and refusal will not have negative consequences.

Handling complaints and improving the Website

This includes:

  • resolving complaints

  • monitoring website traffic

  • improving the user experience

Legal basis:
The legitimate interest of the Website to ensure its proper functioning and to improve visitor experience.

Providing this data is voluntary.

IV. Data Retention Period

As a general rule, REVAMPED-ONLINE.COM will process your personal data only for as long as necessary to fulfill the purposes mentioned above.

If you are a customer, your data will be processed for the entire duration of the contractual relationship and afterward according to legal obligations.

For example, accounting documents must be stored for 10 years according to legal requirements.

If you choose to delete your user account using the Delete Account button from the My Account Information section, REVAMPED-ONLINE.COM will interpret this action as your request to unsubscribe from commercial communications.

However, deleting the account does not automatically delete all personal data.

If you want your data to be fully deleted, you must submit a specific request as described in section VII below.

If there is at least one active order associated with your account, the deletion request can only be processed after the order is delivered and completed.

If you withdraw consent for marketing communications, REVAMPED-ONLINE.COM will stop processing your personal data for marketing purposes.

V. Disclosure of Personal Data

To fulfill the processing purposes described above, REVAMPED-ONLINE.COM may disclose your personal data to:

  • partners

  • third parties supporting the Website's operations

  • courier companies

  • IT service providers

  • public authorities

This may occur for purposes such as:

  • website administration

  • promotional campaigns and prize distribution

  • website maintenance and improvement

  • data analysis and research

  • marketing communications within legal limits

  • compliance with legal obligations.

VI. Transfer of Personal Data

Personal data provided to REVAMPED-ONLINE.COM may be transferred outside Romania but only to countries within the European Union.

VII. Your Rights

According to data protection legislation, you benefit from the following rights:

  • the right to be informed about data processing activities

  • the right of access to your personal data

  • the right to rectification of inaccurate or incomplete data

  • the right to erasure ("right to be forgotten")

  • the right to restrict processing

  • the right to data portability

  • the right to object to data processing

  • the right not to be subject to automated individual decisions

  • the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing or with competent courts.

For any additional questions regarding the processing of personal data or to exercise your rights, you may contact us at:

rvmpdonline@gmail.com

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